Lead with Excellence. Master Housekeeping Operations. Elevate Your Career.
The Certified Hospitality Housekeeping Manager (CHHM) certification from the International Hospitality Institute (IHI) is an industry-recognized credential that validates your expertise in hospitality housekeeping operations, leadership, and management. Designed for housekeeping professionals and hospitality leaders with housekeeping management or operational oversight responsibilities, the CHHM demonstrates your knowledge, operational expertise, and commitment to professional excellence.
Whether you are preparing for your next leadership opportunity or looking to strengthen your current management skills, the CHHM certification equips you with the knowledge, confidence, and industry recognition needed to lead housekeeping operations efficiently, enhance guest satisfaction, and distinguish yourself as a trusted hospitality leader.
Who Program is For
The CHHM program is ideal for professionals currently working in hospitality housekeeping leadership roles, as well as individuals seeking to strengthen their expertise, including:
- Directors of Housekeeping
- Housekeeping Managers
- Assistant Housekeeping Managers
- Housekeeping Supervisors
- Executive Housekeepers
- Rooms Division Managers with housekeeping oversight
- Hospitality professionals with similar housekeeping leadership responsibilities
Whether you are currently leading housekeeping operations or preparing to take the next step in your career, the Certified Hospitality Housekeeping Manager (CHHM) certification helps you validate your expertise, strengthen your leadership capabilities, and gain the industry-recognized credential needed to advance in hospitality housekeeping management.
Program Requirements
To qualify for the Certified Hospitality Housekeeping Manager (CHHM) certification program, candidates must have at least three months of relevant experience in hospitality housekeeping leadership or management, such as:
- Director of Housekeeping
- Housekeeping Manager
- Assistant Housekeeping Manager
- Housekeeping Supervisor
- Executive Housekeeper
- Rooms Division Manager with housekeeping oversight
Similar housekeeping leadership or management roles may also qualify.
If you are unsure about your eligibility, please submit your CV or résumé to:
info@internationalhospitalityinstitute.com
Flexible Online Learning
The CHHM program is designed for busy hospitality professionals:
- 100% online learning for food and beverage training
- Self-paced format
- Accessible anytime, anywhere
Most participants complete the program within 1–3 days, depending on their experience level.
Once registered, you can begin at your convenience. Allow up to 24 hours to receive your course login information.
Getting Started with IHI Certifications: https://youtu.be/APSbQtst-LI?si=bdGIuroTLoFTz0SV
What You Will Learn
The CHHM certification focuses on practical, real-world knowledge used by successful hospitality housekeeping leaders.
Key areas include:
Housekeeping Operations & Workforce Management
- Labor scheduling and workforce planning
- Labor cost management
- House counts, room blocks, and room status
- Managing special projects
Inventory & Asset Management
- Inventory management and control
- Linen, supplies, and equipment management
- Lost and found procedures and best practices
Financial & Operational Performance
- Revenue forecasting
- Energy cost management
- Improving operational efficiency and productivity
Housekeeping Safety & Facility Management
- Managing mold issues
- Housekeeping standards and quality control
- Preventive practices for maintaining a safe and clean environment
These competencies are designed to help you optimize housekeeping operations, improve productivity, control labor and operating costs, enhance guest satisfaction, and lead high-performing housekeeping teams with confidence.
Benefits of Becoming CHHM Certified
Earning your CHHM certification provides valuable professional advantages:
Global Recognition
IHI certifications are recognized worldwide in the hospitality industry.
Enhanced Professional Credibility
Demonstrate your expertise and commitment to excellence in food and beverage management.
Skill Development
Gain new competencies while strengthening your existing operational and leadership skills.
Expanded Career Opportunities
Position yourself for advancement in a competitive, growing industry with one of the best companies in hospitality training.
Important Information
- Login credentials are provided within 24 hours of registration
- Certificates are issued electronically upon completion
- To receive your electronic certificate, email: info@internationalhospitalityinstitute.com
- Certification validity: 5 years
Take the Next Step in Your Hospitality Career
Today’s hospitality industry requires housekeeping leaders who can manage teams, maintain quality standards, control labor and operating costs, and deliver clean, safe, and exceptional guest experiences.
The Certified Hospitality Housekeeping Manager (CHHM) certification proves you have the operational knowledge and leadership skills needed to succeed in housekeeping management.
Register Today and Start Your Certification Journey
Advance your career. Strengthen your expertise. Become CHHM certified.
Why IHI certifications are relevant to the global hospitality industry:
CREDENTIALING
IHI's professional certifications work as a credentialing system for the hospitality industry and play a pivotal role in serving as a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. These certifications hold immense importance for both individuals and employers alike. For individuals, credentials provide a means to validate their competence, enhance their professional credibility, and demonstrate their commitment to continuous learning and growth. By acquiring industry-recognized certifications, individuals can distinguish themselves from their peers, increase their employability prospects, and open doors to new career opportunities.
WHY CREDENTIALING IS IMPORTANT
Employers can benefit from IHI's credential certifications as they provide a reliable and standardized measure of an applicant's capabilities. Certifications enable employers to make informed hiring decisions, ensuring that candidates possess the necessary qualifications and expertise to excel in their respective roles. Moreover, organizations often rely on certified professionals to uphold industry standards, promote innovation, and maintain a competitive edge. Credential certifications serve as a valuable currency in the modern job market, empowering individuals and enabling organizations to thrive in an increasingly specialized and dynamic world.
IHI reserves the right to request additional information once payment has been received to ensure that your selected program is a good fit. If an individual purchases a course they do not qualify for, IHI will issue a full refund or suggest another course based on their current skill set.