Certified Hotel General Manager (CHGM) Certification

Certified Hotel General Manager (CHGM) Certification

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IHI's Certified Hospitality General Manager (CHGM) certification is a professional certification that works as a credentialing system for the hospitality industry and is a valuable indicator of an individual's expertise, knowledge, and skills in this field. The CHGM program is designed for individuals currently working as General Managers, Assistant General Managers, Directors of Front Office, or individuals in leadership positions with relevant experience looking to understand this area better while validating their competence.

The CHGM certification will help you stand out and elevate your career, announcing that you have the skills to manage overall hotel operations with exceptional proficiency and a deep understanding of hospitality management principles.

The qualification for this program is that you must have at least one year of relevant work experience in hotel operations, such as General Manager, Director of Front Office, Director of Housekeeping, or Director of Food and Beverage. Similar positions may qualify; however, if uncertain, please forward your CV/resume to info@internationalhospitalityinstitute.com before booking the course. 

The program is 100% online and self-paced. The average completion time varies depending on an individual's current skill set; however, the average completion time is 1 to 4 days. Register today, and you can begin whenever it is convenient.

Topics you will gain knowledge on:

The Annual Budget

Forecasting and Budgeting Expenses 

Profit and Loss Statements

Managing the month-end process

How to Manage Housekeeping Labor

Capital Budgets and Expenses

Understanding SOX and GAAP

Rate strategy/oversell strategy

How to Manage Food & Beverage Costs

How to Manage Housekeeping Labor

Recruiting, Training, & Supervising Staff

Effective Staff Meetings

Best Practices

Ethics & Leadership

Benefits of getting certified:

1. IHI certifications are globally recognized

2. You will learn how to manage hotel operations successfully.

3. You will learn new competencies while enhancing current competencies.

4. You will learn about operational best practices in the hospitality industry.

5. Certifications are valid for five years. 


  • You will receive an access code to complete your course within 24-48 hours after placing your order.
  • Email IHI at info@internationalhospitalityinstitute.com after you have completed your course to receive your final formal certificate.
  • All final certifications will be issued electronically.
  • Certifications are valid for five years.     

Why IHI certifications relevant to the global hospitality industry:


IHI's professional certifications work as a credentialing system for the hospitality industry and play a pivotal role in serving as a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. These certifications hold immense importance for both individuals and employers alike. For individuals, credentials provide a means to validate their competence, enhance their professional credibility, and demonstrate their commitment to continuous learning and growth. By acquiring industry-recognized certifications, individuals can distinguish themselves from their peers, increase their employability prospects, and open doors to new career opportunities.


Employers can benefit from IHI's credential certifications as they provide a reliable and standardized measure of applicants' capabilities. Certifications enable employers to make informed hiring decisions, ensuring that candidates possess the qualifications and expertise to excel in their respective roles. Moreover, organizations often rely on certified professionals to uphold industry standards, promote innovation, and maintain a competitive edge. Credential certifications serve as a valuable currency in the modern job market, empowering individuals and enabling organizations to thrive in an increasingly specialized and dynamic world.

IHI reserves the right to request additional information once payment has been received to ensure that the program you selected is a good fit. If an individual purchases a course they do not qualify for, IHI will issue a full refund or suggest another course based on their current skill set.