
Contact IHI at info@internationalhospitalityinstitute.com to discuss training goals for your company or organization. Group booking requires a minimum enrollment of 10 learners, and the prices vary depending on the needs of the company or organization.
The International Hospitality Institute (IHI) offers powerful customer service and onboarding training solutions designed to elevate your team’s performance from day one. As a trusted resource in workforce development, IHI helps organizations invest in their employees and students, boosting recruitment, strengthening retention, and building a culture of service excellence.
IHI’s industry-driven programs, developed by senior hospitality leaders, empower individuals, students, and professionals to sharpen their skills, deliver exceptional results, support organizational goals, and accelerate career growth. Unlike generic training, IHI certifications are practical, targeted, and results-oriented, giving employers the tools to identify skill gaps and drive meaningful employee development.
Areas of Training :
Sales Training
Guest Service Scores Training
Executive Leadership Training
Food and Beverage Training
Food Safety Training
Front Office Training
Hotel Operations Training
Guest Service Scores Training
Revenue Management Training
Benefits of IHI's training:
Identify & address skill gaps
Improve employee retention & development
Practical & focused
Develops quality & consistent results
Enhances employee engagement
Convenient, user-friendly learning platform
IHI’s certifications add value to the hiring process
Globally recognized & Reputable
Why choose IHI?
CREDENTIALING
IHI’s professional certifications work as a credentialing system for the hospitality industry and play a pivotal role in serving as a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. These certifications hold immense importance for both individuals and employers alike. For individuals, credentials provide a means to validate their competence, enhance their professional credibility, and demonstrate their commitment to continuous learning and growth. By acquiring industry-recognized certifications, individuals can distinguish themselves from their peers, increase their employability prospects, and open doors to new career opportunities.
WHY CREDENTIALING IS IMPORTANT
Employers can benefit from IHI’s credential certifications as they provide a reliable and standardized measure of applicants' capabilities. Certifications enable employers to make informed hiring decisions, ensuring that candidates possess the qualifications and expertise to excel in their respective roles. Moreover, organizations often rely on certified professionals to uphold industry standards, promote innovation, and maintain a competitive edge. Credential certifications serve as a valuable currency in the modern job market, empowering individuals and enabling organizations to thrive in an increasingly specialized and dynamic world.
IHI's programs are self-paced and 100% online. IHI can also offer a hybrid delivery option. Completion time for each program varies due to the program being self-paced; however, the average completion time is 1 to 2 weeks depending on the individual and the program. Qualifications vary for each program, and most programs require relevant work experience.