Strengthen Your Leadership. Master Hotel Operations. Advance Your Career.
The Certified Hotel Operations Manager (CHOM) certification from the International Hospitality Institute is a respected professional credential that recognizes hospitality leaders who demonstrate strong operational management skills.
The CHOM certification serves as a credentialing system within the hospitality industry and highlights your expertise, operational knowledge and leadership abilities required to manage hotel operations effectively.
Who Program is For
The CHOM program is ideal for professionals currently serving in leadership roles, as well as companies looking to develop their talent in:
- Hotel Managers
- Directors of Operations
- Assistant General Managers
- Supervisors or assistant managers in hotel operations
- Hospitality professionals preparing for leadership roles
Whether you are already in hotel operations or preparing to step into leadership, the CHOM certification helps you validate your competence and deepen your understanding of hospitality management.
When you earn the CHOM credential, you demonstrate to employers, owners, and industry leaders that you possess the skills required to successfully manage overall hotel operations with confidence, strategic insight, and operational excellence.
Program Requirements
To qualify for the CHOM certification program, candidates must have at least six months of relevant experience in hotel operations, such as:
- Supervisor
- Assistant Manager
- Operations Manager
- Hotel Manager
Similar positions may qualify.
If you are unsure whether your experience meets the requirements, please send your CV or résumé to:
info@internationalhospitalityinstitute.com
Flexible Online Learning
The CHOM program is designed for busy hospitality professionals.
- 100% Hospitality Online Training
- Self-paced learning
- Accessible anytime
Most participants complete the program within 1–4 days, depending on their experience and familiarity with hotel operations.
Once you register, you can begin the program whenever it is convenient for you.
What You Will Learn
The CHOM certification focuses on practical operational knowledge used by successful hospitality leaders and will help you gain a stronger understanding of:
Key topics include:
Operational Management
- Forecasting and Budgeting Expenses
- Managing Productivity
- Managing Housekeeping Labor
- Managing Inventories
Staffing & Workforce Management
- Recruiting, Training, and Supervising Staff
- Developing and Using Staffing Guides
Operational Systems & Processes
- Creating an Effective Preventive Maintenance (PM) Program
Leadership & Performance Management
- Conducting Performance Appraisals
- Managing the Disciplinary Process
These competencies are designed to help you improve operational efficiency, lead teams effectively, and support successful hotel operations.
Benefits of Becoming CHOM Certified
Earning your CHOM certification offers valuable professional advantages:
Global Recognition
IHI certifications are recognized worldwide in the hospitality industry.
Stronger Operational Leadership
Learn how to manage hotel departments and daily operations effectively.
Professional Skill Development
Expand your operational knowledge while strengthening existing leadership skills.
Industry Best Practices
Gain practical insights used by successful hospitality leaders worldwide.
Long-Term Value
Your certification remains valid for five years, demonstrating your commitment to professional excellence.
Important Information
Please review the following details before enrolling:
- After registration, you will receive your login credentials within 24 hours.
- Once you complete the course, email info@internationalhospitalityinstitute.com to request your official certificate.
- All final certificates are issued electronically.
- Certification validity period: 5 years.
Take the Next Step in Your Hospitality Career
Hospitality organizations need leaders who understand how to manage operations, lead teams, and maintain service excellence.
The Certified Hotel Operations Manager (CHOM) certification proves you have the knowledge and leadership ability to succeed.
Register Today and Start Your Certification Journey
Advance your career. Strengthen your leadership. Become CHOM certified.
Why IHI certifications are relevant to the global hospitality industry:
CREDENTIALING
IHI's professional certifications serve as a credentialing system for the hospitality industry and are a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. These certifications hold immense importance for both individuals and employers alike. For individuals, credentials provide a means to validate their competence, enhance their professional credibility, and demonstrate their commitment to continuous learning and growth. By acquiring industry-recognized certifications, individuals can distinguish themselves from peers, enhance their employability, and open doors to new career opportunities.
WHY CREDENTIALING IS IMPORTANT
Employers can benefit from IHI's credential certifications, as they provide a reliable, standardized measure of applicants' capabilities. Certifications enable employers to make informed hiring decisions, ensuring that candidates possess the qualifications and expertise to excel in their respective roles. Moreover, organizations often rely on certified professionals to uphold industry standards, promote innovation, and maintain a competitive edge. Credential certifications serve as a valuable currency in the modern job market, empowering individuals and enabling organizations to thrive in an increasingly specialized and dynamic world.
IHI may request additional information after payment to confirm that the selected program is the right fit. If a participant enrolls in a course for which they do not qualify, IHI will provide a full refund or recommend a more suitable course based on their experience and skill level.