Elevate Your Leadership. Validate Your Expertise. Advance Your Career.
The Certified Hospitality General Manager (CHGM) certification from the International Hospitality Institute is a prestigious professional credential that recognizes hospitality leaders who demonstrate excellence in hotel operations, leadership, and financial management.
This certification serves as a credentialing system within the hospitality industry and highlights your expertise, operational knowledge, and leadership skills as a hospitality professional.
The CHGM program is ideal for professionals currently serving in leadership roles, as well as companies looking to develop their talent in:
- General Managers
- Assistant General Managers
- Directors of Front Office
- Directors of Housekeeping
- Directors of Food & Beverage
- Hospitality leaders preparing for senior management roles
Whether you are already managing a hotel or preparing to step into leadership, the CHGM certification helps you validate your competence and deepen your understanding of hospitality management.
When you earn the CHGM credential, you demonstrate to employers, owners, and industry leaders that you possess the skills required to successfully manage overall hotel operations with confidence, strategic insight, and operational excellence.
Program Requirements
To qualify for the CHGM certification program, candidates must have at least one year of relevant hotel operations experience, such as:
- General Manager
- Director of Front Office
- Director of Housekeeping
- Director of Food & Beverage
- Other comparable leadership roles
If you are unsure whether your experience qualifies, please send your CV or résumé to:
info@internationalhospitalityinstitute.com
Flexible Online Learning
The CHGM program is designed for busy hospitality professionals.
- 100% Online Hospitality Training
- Self-paced
- Accessible anytime
Most participants complete the program in 1–4 days, depending on their experience level and familiarity with hospitality operations.
Once registered, you can begin the program immediately and learn at your own pace.
What You Will Learn
The CHGM certification provides practical, real-world knowledge that successful hotel leaders use.
Key topics include:
- Annual Budget Development
- Forecasting and Budgeting Expenses
- Understanding Profit & Loss Statements
- Managing the Month-End Financial Process
- Capital Budgets and Expense Planning
- Understanding SOX and GAAP
- Rate Strategy and Oversell Strategy
- Managing Food & Beverage Costs
- Managing Housekeeping Labor
- Recruiting, Training, and Supervising Staff
- Conducting Effective Staff Meetings
- Operational Best Practices
- Ethics and Leadership in Hospitality
Benefits of Becoming CHGM Certified
Earning your CHGM certification provides valuable career advantages:
1. Global Recognition
IHI certifications are respected and recognized worldwide in the hospitality industry.
2. Stronger Leadership Skills
Learn how to effectively manage hotel operations and teams.
3. Expanded Professional Competencies
Strengthen your existing knowledge while gaining new operational skills.
4. Industry Best Practices
Gain insights into proven management strategies used by successful hospitality leaders.
5. Long-Term Value
CHGM certifications are valid for five years, demonstrating your ongoing commitment to professional excellence.
Important Information
Please review the following details before enrolling:
- After registration, you will receive your login information within 24 hours.
- Once you complete the course, email info@internationalhospitalityinstitute.com to request your official certificate.
- All final certificates are issued electronically.
- Certification validity period: 5 years.
Take the Next Step in Your Hospitality Career
Stand out in the competitive hospitality industry and demonstrate your leadership capabilities with the Certified Hospitality General Manager (CHGM) credential.
Register today and begin your journey toward becoming a certified hospitality leader.
Why are IHI certifications relevant to the global hospitality industry?
CREDENTIALING
IHI's professional certifications serve as a credentialing system for the hospitality industry and are a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. These certifications hold immense importance for both individuals and employers alike. For individuals, credentials provide a means to validate their competence, enhance their professional credibility, and demonstrate their commitment to continuous learning and growth. By acquiring industry-recognized certifications, individuals can distinguish themselves from peers, enhance their employability, and open doors to new career opportunities.
WHY CREDENTIALING IS IMPORTANT
Employers can benefit from IHI's credential certifications, as they provide a reliable, standardized measure of applicants' capabilities. Certifications enable employers to make informed hiring decisions, ensuring that candidates possess the qualifications and expertise to excel in their respective roles. Moreover, organizations often rely on certified professionals to uphold industry standards, promote innovation, and maintain a competitive edge. Credential certifications serve as a valuable currency in the modern job market, empowering individuals and enabling organizations to thrive in an increasingly specialized and dynamic world.
IHI may request additional information after payment to confirm that the selected program is the right fit. If a participant enrolls in a course for which they do not qualify, IHI will provide a full refund or recommend a more suitable course based on their experience and skill level.