The Certified Guest Services Manager (CGSM) Certification is a professional certification that works as a credentialing system for the hospitality industry and serves as a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. The CGSM program is designed for individuals working as Guest Services Managers, Assistant Guest Services Managers, Front Office Managers, Assistant Front Office Managers, Front Office Supervisors, or individuals with similar backgrounds looking to understand this area better while validating their competence.
The CGSM certification will help you stand out and elevate your career, announcing to the world that you have the skills to manage guest services operations proficiently and effectively.
The program is designed to fit your schedule, being 100% online and self-paced. The average completion time varies depending on your current skill set, but it is typically 1 to 3 days. You are in control of your learning journey.
The qualification for this program is that you must have a minimum of 6 months of relevant work experience in guest services operations or front office operations in a supervisory or management role. Similar positions may qualify; however, if uncertain, please forward your CV/resume to info@internationalhospitalityinstitute.com before booking the course. Register today, and you can begin whenever it is convenient for you.
Topics that are covered:
Front Office Operations Essentials
Hospitality Housekeeping Essentials
Introduction to Revenue Management
Reputation Management for Hospitality
Digital Marketing Essentials
Cost Management for Hospitality
Benefits of getting certified:
- IHI certifications are globally recognized.
- Enhanced professional credibility
- You will learn new competencies while enhancing current competencies.
- Expanded career opportunities.
PLEASE READ:
- You will receive an access code to complete your course within 24-48 hours after registering.
- Email IHI at info@internationalhospitalityinstitute.com after you have completed your course to receive your final formal certificate.
- All final certifications will be issued electronically.
- Certifications are valid for five years.
Why IHI certifications are relevant to the global hospitality industry:
CREDENTIALING
IHI's professional certifications work as a credentialing system for the hospitality industry and play a pivotal role in serving as a valuable indicator of an individual's expertise, knowledge, and skills in a particular field. These certifications hold immense importance for both individuals and employers alike. For individuals, credentials provide a means to validate their competence, enhance their professional credibility, and demonstrate their commitment to continuous learning and growth. By acquiring industry-recognized certifications, individuals can distinguish themselves from their peers, increase their employability prospects, and open doors to new career opportunities.
WHY CREDENTIALING IS IMPORTANT
Employers can benefit from IHI's credential certifications as they provide a reliable and standardized measure of an applicant's capabilities. Certifications enable employers to make informed hiring decisions, ensuring that candidates possess the qualifications and expertise to excel in their respective roles. Moreover, organizations often rely on certified professionals to uphold industry standards, promote innovation, and maintain a competitive edge. Credential certifications serve as a valuable currency in the modern job market, empowering individuals and enabling organizations to thrive in an increasingly specialized and dynamic world.
IHI reserves the right to request additional information once payment has been received to ensure that your selected program is a good fit. If an individual purchases a course they do not qualify for, IHI will issue a full refund or suggest another course based on their current skill set.